Terms and conditions of use
Season Pass Terms
To make your pass, we need a signed pass agreement and recent photo. All pass agreements will be electronic this season and can be completed online-after purchasing your pass online, we will send you an email (maybe a few days) with a link and a link is posted on our web site. The pass agreement can also be done when you pick up your pass
For your photo, if we have one from last season, we can use it, otherwise please send your photo as a jpg attachment, with your name in the file name, like "JohnDoe.jpg" to "pass@montanasnowbowl.com". We may not be able to use a photo that is not a jpg attachment and please make sure the photo(s) are labelled! We will also have limited in person photo options, later this fall, listed on our web site.
Passes are not transferable and payments for passes are not refundable due to snow conditions, the Pass Holder’s physical condition, injury, change of residence, or for any other reason. Fraudulent use will result in loss of pass without refund and possible prosecution.
Season pass must be shown to the ticket checker to board the lift. There will be a $5.00 charge to issue a day ticket for a "forgotten" or "lost" pass after the 2nd time. Please make sure you have your pass with you!
Passes will be available for pick up (if all above is completed) your first day at Snowbowl as well as pre-season at Snowbowl (limited days-to be announced).
Day Ticket Coupons
Day ticket coupons for the 2022-2023 season expire on the last day of the 2023-24 ski season or April 30, 2024. They are not refundable but are transferable and can be sold but not on Snowbowl premises. Day ticket coupons are like cash and if lost can not be replaced-KEEP YOUR COUPONS IN A SAFE PLACE!
Online Equipment Rental-Reservations REFUND POLICY: cancellation 48 or more hours before rental date-full refund; cancellation up to 3 pm the day before rental - credit to be used before the end of the season; no show-no refund or credit.
Ski School Lessons & Programs Refund Policy:
Lessons are not refundable due to snow conditions, weather conditions or cancellations within two weeks of the first lesson date. Lessons or programs affected by extreme weather conditions may be rescheduled, and no refunds will be issued due to weather related adjustments. Participants are responsible for ensuring their suitability for the chosen lesson or program. A nominal administrative fee may be deducted from the refund amount to cover processing costs. By enrolling in our ski school lessons or programs, you acknowledge and agree to abide by this refund policy. This policy is subject to change, and any updates will be communicated in a timely manner.
General Refunds
For refunds issued on purchases made with credit cards, the refund amount will be less any transaction fees charged as the credit card company does not refund these transaction fees.
Returns
You may return unused, undamaged merchandise within 30 days for exchange, if available, or refund. Returned merchandise should be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Based on our inspection and at our discretion, an exchange or refund will be issued. The customer is responsible for shipping costs both ways. It is best to call or email if you want an exchange or come up to Snowbowl.
Returns can be made at Snowbowl (during regular operating days) or sent to:
Snowbowl, 535 Evan Kelly Rd, Missoula, MT 59802